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General Terms and Conditions (GTC)

The provider of the services offered on this website is:

conmerx UG (limited liability)
Wallen-Lienen 64
49545 Tecklenburg
Germany

1. Scope

These General Terms and Conditions (GTC) apply to all services, products and digital services offered via the website ai.conmerx.com as well as via other digital offerings of conmerx UG (limited liability) – hereinafter referred to as “conmerx”.

The offer is directed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB). Entrepreneurs within the meaning of these GTC are natural or legal persons or partnerships with legal capacity who act in the exercise of their commercial or independent professional activity when concluding a legal transaction.

Consumers within the meaning of Section 13 BGB are excluded from using the services offered.

By commissioning an analysis or using a tool, the customer confirms that they are acting as an entrepreneur.

The services include in particular:

  • digital analysis and optimization services
  • AI-based website analyses
  • online tools for analyzing and optimizing websites
  • consulting services in the field of online visibility, SEO, conversion and performance
  • future digital tools and software solutions of the conmerx platform

Deviating terms and conditions of the customer shall only apply if they have been expressly agreed in writing.

2. Subject of the Contract

conmerx offers digital analysis and optimization services for websites and online presences.

These include in particular:

  • automated website analyses
  • AI-based content and structure evaluations
  • technical SEO analyses
  • visibility analyses for search engines and AI systems
  • conversion and user journey analyses
  • structured analysis reports and recommendations for action

The exact scope of services results from:

  • the respective service description on the website
  • the selection of the analysis package
  • individual agreements

The services constitute consulting and analysis services. A specific economic success, in particular ranking improvements, more inquiries or increases in revenue, cannot be guaranteed.

3. Conclusion of Contract

The contract is concluded through:

  1. an inquiry via the form on the website
  2. ordering an analysis package or
  3. an individual agreement by email or in text form

After receipt of the inquiry or order, conmerx may confirm the order by email. At the latest when the service begins, the contract shall be deemed concluded.

4. Customer’s Obligations to Cooperate

The customer undertakes to provide all information required for carrying out the analysis in a timely manner.

This may include in particular:

  • website URL
  • access to analysis tools or systems, if required
  • technical information about the website
  • project-related information

The customer assures that they are authorized to approve the specified website for analysis and that no third-party rights are violated by commissioning the analysis.

5. Service Execution

The analysis is carried out through a combination of automated analysis processes, AI-supported evaluations and strategic assessment by conmerx.

The results are generally provided in the form of a structured analysis report. Unless otherwise agreed, delivery is made digitally by email, download or another electronic format.

6. Delivery Time

Processing generally takes place within 3 business days after order confirmation or receipt of payment, unless otherwise stated on the website or in the offer.

For more extensive or technically complex analyses, the processing time may be extended appropriately.

7. Prices

The prices stated on the website at the time of the order or inquiry or individually offered remuneration shall apply.

All prices are stated in euros plus statutory VAT, if applicable and unless otherwise indicated.

Introductory offers, pilot prices or special promotions may be limited in time or scope.

8. Payment Terms

Payment is generally made in advance using the payment methods offered.

In addition, the payment terms published on the website shall apply.

9. Rights of Use

The analysis reports, evaluations and content created by conmerx may be used by the customer for their own internal and business purposes.

Any complete or partial transfer, publication, reproduction or commercial use by third parties is not permitted without prior written consent from conmerx unless expressly agreed otherwise.

10. Liability

conmerx shall be liable without limitation in cases of intent and gross negligence as well as for damages resulting from injury to life, body or health.

In the event of slightly negligent breach of essential contractual obligations, liability shall be limited to the foreseeable damage typical for the contract. Essential contractual obligations are those obligations whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the customer may regularly rely.

Otherwise, liability is excluded to the extent permitted by law.

11. No Guarantee of Success

The analysis and the resulting recommendations represent a professional assessment. conmerx does not guarantee specific economic or technical results, in particular not specific Google rankings, AI visibility, increases in conversion rates or revenue development.

12. Confidentiality

conmerx shall treat all information received during the cooperation confidentially and shall use it exclusively for the purpose of providing the agreed services, unless there is a legal obligation to disclose it.

13. Final Provisions

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory statutory provisions provide otherwise.

The place of performance for all services arising from this contractual relationship shall be the registered office of conmerx.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship shall be the registered office of conmerx.

Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

In case of discrepancies between the German and English version, the German version shall prevail.